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Please use the CONTACT form if you have questions not answered here.

 

SHIPPING & TRACKING

Please see the Shipping section in the item listing. We generally ship via airmail within 2 business days (exceptions for snowstorms, etc.), we'll message you with tracking for your order. 

Domestic and international shipping costs will be included in your shopping cart, where applicable. Tracking and full insurance (or the maximum insurance available if full coverage is not available to your destination) are included in the shipping costs. Insurance for lost items is invalid if tracking shows delivery, so please be sure your delivery address is secure; signature may be required. Transit time is generally 3+ business days within the US, international transit times vary and a Customs fee(s) may be charged by your government for international orders. We accept payments by PayPal, Zelle, personal check or money order (US domestic), and bank transfer.

VINTAGE & PRE-OWNED

Most of our shops (all but LadyBrothers) sell vintage and pre-owned clothing and accessories. If you have a question about t-shirt sizing, please see the size guide in each listing. Items bought from these shops are returnable within 7 days of delivery for exchange or store credit, please notify us within 3 days of original delivery. Buyer pays return shipping, and reshipping costs. 

NEW / MADE-TO-ORDER

LadyBrothers (LadyBros) sells only demi-couture made-to-order garments. All designs from this shop are made on request, and are specific to each buyer’s measurements, or in US standard sizes (0 to 20) on request. Accordingly, those orders are not cancelable once fabric has been cut, and those garments are returnable only for alteration. Where possible, LadyBrothers garments are made with ample seam and hem allowances to allow a variety of alterations. All garments from LadyBrothers may be sent back to us once (within 30 days of delivery) for  minor alterations at no additional charge, only the cost of the reshipment will apply. Construction (or subsequent alteration) time is generally up to 10 days.

To order made-to-order garments from LadyBrothers, please include your measurements (including US dress size, as well as your bust, waist, and height) in the Notes section of your shopping cart; we'll message if any additional measurements are needed. (If unsure where to measure, see Size Guide in the site menu.)





 

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